- Gershenson C (2011) Self-Organization Leads to Supraoptimal Performance in Public Transportation Systems. PLoS ONE 6(6): e21469. http://dx.doi.org/10.1371/journal.pone.0021469
The main idea is that self-organization can regulate public transportation systems in such a way that passengers wait less than the theoretical optimum. Of course, this means that the theory was wrong. Well, more precisely, theory made misguided assumptions.
I thank Christian Bettstetter and Wifried Elmenreich for organizing the Research Days and Chrisitan Philipp for making the video.
Tip: The video is high quality, so it takes some time to download, even if one chooses right click -> Switch to low quality. Cultivate patience...